Airline keeps mistaking 101-year-old woman for 1-year-old baby

BBC. A 101-year-old woman keeps getting mistaken for a baby because of an error with an airline's booking system. The problem occurs because American Airlines' systems apparently cannot compute that Patricia, who did not want to share her surname, was born in 1922, rather than 2022. On one occasion, airport staff did not have transport ready for her inside the terminal as they were expecting a baby who could be carried. It appears the airport computer system is unable to process a birth date so far in the past - so it defaulted to one 100 years later instead. The former nurse, who flies every year to see family and escape the cold winters, says on both occasions staff at American Airlines were kind and helpful, in spite of the confusion. American Airlines has not responded to a request for comment. On a previous flight, Patricia and her daughter were waiting inside the plane after other passengers had left, as airport staff had not arranged a wheelchair for her. Air traffic meltdown boss defends staff working from home.